Support
Questions, feedback, or something not working? We would like to hear from you.
Contact us
Email chn@diarylabs.app. Please include the app name, your device and operating system version, and a short description of the issue. We aim to reply within a few business days.
Frequently asked questions
Where is my data stored?
By default, your entries are stored on your own device. If you turn on an optional backup feature in a future version, backups will be handled as described in our Privacy Policy.
What happens to my data if I lose or change my phone?
Because data is stored on the device, it does not move automatically to a new phone unless you export it or use a backup feature. We recommend exporting your data from time to time.
Can I export my entries?
Yes. Exporting your records is planned to remain free in the app.
Is Mood Diary a medical app?
No. Mood Diary is a wellness and self-tracking tool. It does not diagnose, treat, or prevent any condition and does not replace professional care. If you are struggling or in crisis, please contact a licensed professional or your local emergency services.
How do subscriptions work?
Core recording features are planned to be free. Optional premium features may be offered as a subscription through the Apple App Store or Google Play. You can manage or cancel a subscription in your store account settings.
How do I delete my data?
Deleting the app from your device removes the entries stored on it. If you have used a backup feature, contact us at the email above to request deletion of backed-up data.